How to check for qna on quick reply failure?


my bot starts with some quick replies and I want to check the smalltalk qna if the user types a text instead of using the quick reply buttons. How can I do that?

And if no intent or qna is found I want to make a transition into a specific flow and send the entered text to a search API.

This is an essential question for our bots.
So it would be cool if someone could help me.

Thanks in advance

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