Hi I would need to get my Bot to reply to specific Intent+Entity combinations in different ways.
Since the bot could be asked " I need help with “service A” / “service B” or “service C” " the intent would be all the same (get help), and it would be handy to direct the flow to a specific node based on the entity (service A, B or C)
What’s the best way to achieve the result without using the “intent service A, B or C” method?
Would using a transition + Raw expression like this get it done?
event.nlu.intent.name === ‘my_custom_intent’ && session.slots.name == ‘my_custom_entity’
Thanks in advance