Hi, I am new to chatbots and botpress and am after some advice please.
I have read through loads of pages but I am a little confused as to the best way to achieve what I think is a pretty straightforward use case.
I have a set of FAQs that I want to migrate into a bot.
Is the simplest thing to add them to the Q&A section. If so I am not getting great matches unless I type exactly the same wording as the question?
If I have a question such as “How do I edit a file in Linux?”, with a relevant answer. What I would like to achieve is provide the same answer if the user entered “Best way to modify a file in Ubuntu”
From my understanding.
Edit and modify should be entered as intents
Linux, Ubuntu, Debian etc should be entities
or should I be adding all the variations to the questions in the Q&A section?
I just want to understand what best practice is before I jump right in.